Welcome to a New Beginning

Even though I’ve been an on again and off again blogger since 2005, I feel like a relative newcomer to the medium because of my inconsistent posting schedule and tendency to be eclectic in choice of topics. The common theme that runs across my blogs is strategic...
Giving It Away, Making Money

Giving It Away, Making Money

The burgeoning “Internet Economy” is redefining operational assumptions and models for all organizations within the public and private sectors. This is particularly evident as free access to information increases and the clash between open source and...
Leadership 101

Leadership 101

Last week was spent on the road checking in with clients and helping them manage changes within their organizations. Oftentimes, the causes for such changes are presented to me as breakdowns in communication, unrealized opportunities, performance problems, inadequate...
Forums and Agendas

Forums and Agendas

Conversation— simply defined as a combination of verbal and non-verbal “statements between two individuals— is the fundamental building block of human communication. Conversations can be real-time or asynchronous. Participants can be present, virtually or physically....